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	<title>HLC of Louisville</title>
	<atom:link href="http://hlcoflouisville.org/?feed=rss2" rel="self" type="application/rss+xml" />
	<link>http://hlcoflouisville.org</link>
	<description>Providing a voice for the growing &#38; increasingly diverse Hispanic Latino population in the Louisville Metro area</description>
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		<title>Job Link: Customer Care Rep</title>
		<link>http://hlcoflouisville.org/?p=438</link>
		<comments>http://hlcoflouisville.org/?p=438#comments</comments>
		<pubDate>Mon, 30 Aug 2010 03:31:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Job Link]]></category>

		<guid isPermaLink="false">http://hlcoflouisville.org/?p=438</guid>
		<description><![CDATA[Customer Care Representative (Bilingual)

E.ON U.S., the parent company of LG&#38;E/KU and a regulated electric  and natural gas utility serving 77 counties in Kentucky and 5 counties  in Virginia, has multiple openings for Bilingual Customer Care Representatives in Louisville, KY.
This position is responsible for performing comprehensive customer  account transactions via the telephone in [...]]]></description>
			<content:encoded><![CDATA[<p><strong><a href="http://hlcoflouisville.org/?page_id=434" target="_blank">Customer Care Representative (Bilingual)</a><br />
</strong><br />
E.ON U.S., the parent company of LG&amp;E/KU and a regulated electric  and natural gas utility serving 77 counties in Kentucky and 5 counties  in Virginia, has multiple openings for <strong>Bilingual Customer Care Representatives in Louisville, KY</strong>.</p>
<p>This position is responsible for performing comprehensive customer  account transactions via the telephone in a timely manner in accordance  with associated Company policies, procedures and regulations.  Direction  and assistance will be provided primarily from the Coach and Call  Center Operations Managers.  This position requires excellent  interpersonal, negotiating and decision making skills, self-motivation,  and independent thinking to ensure a high level customer experience<br />
E.ON U.S. is looking for individuals who are effective with verbal and  written communications and are serious multi-taskers that can respond to  customer inquiries and problems in a timely manner.</p>
<p>(Go to the <a href="http://hlcoflouisville.org/?page_id=434" target="_blank">Job Link</a> page to see more details.)</p>
]]></content:encoded>
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		</item>
		<item>
		<title>People Not Profiles</title>
		<link>http://hlcoflouisville.org/?p=405</link>
		<comments>http://hlcoflouisville.org/?p=405#comments</comments>
		<pubDate>Sat, 24 Jul 2010 03:29:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Ending Violence]]></category>
		<category><![CDATA[Immigration - Immigracion]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social Justice - Justicia Social]]></category>

		<guid isPermaLink="false">http://hlcoflouisville.org/?p=405</guid>
		<description><![CDATA[Hispanic Latino Coalition Backs
“People Not Profiles”  Campaign
Click Image to View
The Hispanic/Latino Coalition of Louisville is a broad-based group of public and private organizations and individuals who embrace the contributions and respond to the concerns of our growing Hispanic/Latino population. It is an important part of our mission to collectively express concern when the human [...]]]></description>
			<content:encoded><![CDATA[<h1>Hispanic Latino Coalition Backs</h1>
<h1>“People Not Profiles” <a title="Click for HLC press release" href="http://hlcoflouisville.org/wp-content/uploads/2010/07/HLC-People1.pdf" target="_blank"> <span style="text-decoration: underline;">Campaign</span></a></h1>
<div id="attachment_403" class="wp-caption alignright" style="width: 239px"><a href="http://hlcoflouisville.org/wp-content/uploads/2010/07/People.gif" target="_blank"><img class="size-medium wp-image-403  " title="Click to View" src="http://hlcoflouisville.org/wp-content/uploads/2010/07/People-229x300.gif" alt="" width="229" height="300" /></a><p class="wp-caption-text">Click Image to View</p></div>
<p>The Hispanic/Latino Coalition of Louisville is a broad-based group of public and private organizations and individuals who embrace the contributions and respond to the concerns of our growing Hispanic/Latino population. It is an important part of our mission to collectively express concern when the human rights of our Hispanic/Latino population are being threatened.</p>
<p>Our group stands solidly behind our &#8220;People Not Profiles&#8221; Campaign because it points out the positive attributes we, who have walked in the shoes of immigrants, have to offer our beloved community. Just as we have overcome adversity to be able to be on an equal basis with the many citizens of the U.S. we, as longstanding fellow citizens of the Americas, are calling out to our neighbors to show compassion and treat all of us as fairly and equally as we would treat our neighbors in North America.</p>
<p>The unjust Arizona law, SB1070, is set to go into effect on Thursday, July 29, 2010, and consequently has caused us to unite in a solidarity movement on behalf of people facing anti-immigrant attacks in Arizona. We have organized ourselves through our &#8220;People Not Profiles&#8221; Campaign in order to build a community here in Kentucky that says NO to Arizona&#8217;s<br />
unconstitutional law  and &#8220;NO to Hate&#8221; directed at ANYONE.</p>
<p style="text-align: left;">Ben Ruiz, Vice Chair, 502-589-3229<br />
Hispanic/Latino Coalition of Louisville</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Job Link: Personal Banker</title>
		<link>http://hlcoflouisville.org/?p=395</link>
		<comments>http://hlcoflouisville.org/?p=395#comments</comments>
		<pubDate>Sat, 24 Jul 2010 02:56:04 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Job Link]]></category>

		<guid isPermaLink="false">http://hlcoflouisville.org/?p=395</guid>
		<description><![CDATA[Job Detail
Title:     RFS &#8211; Personal Banker, KY, Louisville, Indian Trail -
Bilingual Spanish Speaking Preferred
Company:     JPMorgan Chase
Location:     Louisville, KY
URL to Apply
Company URL
Employer Job ID:     100059334
VETcentral Job ID:     13620551
Description:     Title: RFS &#8211; Personal Banker, KY, Louisville, Indian  Trail -Bilingual Spanish Speaking Preferred
Location: KY-Louisville
Play a vital role in the customer banking experience [...]]]></description>
			<content:encoded><![CDATA[<p>Job Detail</p>
<p>Title:     RFS &#8211; Personal Banker, KY, Louisville, Indian Trail -<br />
Bilingual Spanish Speaking Preferred<br />
Company:     JPMorgan Chase<br />
Location:     Louisville, KY<br />
<a title="Apply Here" href="http://jcnlx.com/6ad85ba9bd41482f811ebb3e32790ec399" target="_blank">URL to Apply</a><br />
<a title="Company Website" href=" http://www.jpmorganchase.com/cm/Satellite?c=Page&amp;cid=1159304834085&amp;pagename=jpmc/Page/New_JPMC_Homepage" target="_blank">Company URL</a><br />
Employer Job ID:     100059334<br />
VETcentral Job ID:     13620551</p>
<p>Description:     Title: RFS &#8211; Personal Banker, KY, Louisville, Indian  Trail -Bilingual Spanish Speaking Preferred<br />
Location: KY-Louisville</p>
<p>Play a vital role in the customer banking experience at Chase! As part<br />
of JPMorgan Chase, a leading global financial services firm, Chase has<br />
over 5,000 locations where our bankers build relationships with<br />
customers and provide them with products and services to meet their<br />
ever-changing needs.</p>
<p>As a Personal Banker (PB), you will acquire, retain, and deepen<br />
customer relationships. You will proactively meet with customers -<br />
face to face and over the phone &#8211; to discover their financial needs<br />
and provide product and service recommendations. After some period on<br />
the job, you may have also the opportunity to obtain your FINRA Series<br />
6, 63, and Life Insurance licenses to be able to provide additional<br />
products and service recommendations to customers.</p>
<p>You will maximize the depth and profitability of the customer&#8217;s<br />
relationship by partnering with specialists, contributing to the<br />
success of the firm and creating an outstanding customer experience.</p>
<p>Successful PBs can realize great career potential within as little as<br />
18 months. Many of our PBs have become Branch Managers, Business<br />
Bankers or specialists, Financial Advisors, or have sought<br />
opportunities through any one of our many career paths!</p>
<p>* Minimum one year sales experience preferred either in a retail sales<br />
environment or through school activities, clubs, organizations, or<br />
internships<br />
* Dedicated to building a career in the financial services industry<br />
* Job experience with extensive customer contact, including building<br />
and maintaining customer relationships<br />
* Excellent probing and listening skills to uncover customer needs<br />
* Excellent interpersonal, verbal, and written communication skills<br />
* Self motivated, assertive, performs well in a competitive sales<br />
environment and interacts with customer and team members in a<br />
professional and personable manner<br />
* Strong presentation, planning, organization, and follow-up skills<br />
* College degree required or High school degree/GED or foreign<br />
equivalent with one year sales experience<br />
* Ability to work branch hours, including weekends and some evenings<br />
JPMorgan Chase offers an exceptional benefits program and a highly<br />
competitive compensation package.<br />
JPMorgan Chase is an Equal Opportunity and Affirmative Action<br />
Employer, M/F/D/V<br />
O*NET:     Personal Financial Advisors (13205200)<br />
Company Address:     Not Provided<br />
FEIN:     Show Fein</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Calendario del Fútbol</title>
		<link>http://hlcoflouisville.org/?p=377</link>
		<comments>http://hlcoflouisville.org/?p=377#comments</comments>
		<pubDate>Sat, 19 Jun 2010 04:05:29 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Arts & Cultural]]></category>
		<category><![CDATA[Events]]></category>

		<guid isPermaLink="false">http://hlcoflouisville.org/?p=377</guid>
		<description><![CDATA[World Cup Calendar 2010
http://www.marca.com/deporte/futbol/mundial/sudafrica-2010/calendario.html
]]></description>
			<content:encoded><![CDATA[<p>World Cup Calendar 2010</p>
<p>http://www.marca.com/deporte/futbol/mundial/sudafrica-2010/calendario.html</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>La RED &#8211; The Network</title>
		<link>http://hlcoflouisville.org/?p=363</link>
		<comments>http://hlcoflouisville.org/?p=363#comments</comments>
		<pubDate>Sat, 08 May 2010 01:17:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Arts & Cultural]]></category>
		<category><![CDATA[Community Resources]]></category>
		<category><![CDATA[Immigration - Immigracion]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Physical & Mental Health - Salud Mental y Fisica]]></category>
		<category><![CDATA[Social Justice - Justicia Social]]></category>

		<guid isPermaLink="false">http://hlcoflouisville.org/?p=363</guid>
		<description><![CDATA[THE NEWSLETTER FOR THE HISPANIC LATINO COALITION OF LOUISVILLE.
La RED &#8211; May 2010
]]></description>
			<content:encoded><![CDATA[<p>THE NEWSLETTER FOR THE HISPANIC LATINO COALITION OF LOUISVILLE.</p>
<p><a title="La RED - May 2010" href="http://hlcoflouisville.org/wp-content/uploads/2010/05/LARed510.pdf" target="_blank">La RED &#8211; May 2010</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>BARRIERS FOR LATINA WOMEN TO ACCESS HEALTHCARE SERVICES &#8230;</title>
		<link>http://hlcoflouisville.org/?p=306</link>
		<comments>http://hlcoflouisville.org/?p=306#comments</comments>
		<pubDate>Sat, 30 Jan 2010 19:15:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Facts & Reports]]></category>
		<category><![CDATA[Physical & Mental Health - Salud Mental y Fisica]]></category>
		<category><![CDATA[Social Justice - Justicia Social]]></category>
		<category><![CDATA[access]]></category>
		<category><![CDATA[barriers]]></category>
		<category><![CDATA[health care]]></category>
		<category><![CDATA[healthcare services]]></category>
		<category><![CDATA[latinas]]></category>

		<guid isPermaLink="false">http://hlcoflouisville.org/?p=306</guid>
		<description><![CDATA[SUMMARY OF DISSERTATION RESULTS
JUDITH FRIEDRICH
BARRIERS FOR LATINA WOMEN TO ACCESS HEALTHCARE SERVICES IN
LOUISVILLE, KENTUCKY

 PURPOSE: Investigation of social indicators for health care access and underlying structures
INDICATORS: Infrastructure, immigration and health policy, health insurance coverage,
structure of medical profession and education, culture and language
UNDERLYING STRUCTURES: Race/ethnicity, gender, socioeconomic status, citizenship
(intersecting systems of domination)
METHODOLOGIES: Community mapping, community survey, [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;">SUMMARY OF DISSERTATION RESULTS<br />
JUDITH FRIEDRICH</p>
<p>BARRIERS FOR LATINA WOMEN TO ACCESS HEALTHCARE SERVICES IN<br />
LOUISVILLE, KENTUCKY</p>
<ul>
<li> PURPOSE: Investigation of social indicators for health care access and underlying structures</li>
<li>INDICATORS: Infrastructure, immigration and health policy, health insurance coverage,<br />
structure of medical profession and education, culture and language</li>
<li>UNDERLYING STRUCTURES: Race/ethnicity, gender, socioeconomic status, citizenship<br />
(intersecting systems of domination)</li>
<li>METHODOLOGIES: Community mapping, community survey, focus groups/interviews</li>
</ul>
<p>COMMUNITY MAPPING</p>
<p style="text-align: center;">RESULTS</p>
<ul>
<li>High dispersion of Latina population in Jefferson County; higher concentration in the center<br />
of Jefferson County</li>
<li>Latinas, experiencing poverty, are more spread out than African American and White<br />
females, and have higher proportions in concentrated areas compared to male counterparts<br />
Language problems (compared to poverty) seemed to be more prevalent for Latinas than<br />
Latinos</li>
<li>Healthcare and other social services are more located in North, Northwest, and Southwestern<br />
part of Jefferson County, less in the Eastern areas</li>
<li>Metro Council Districts 2, 9, 11, and 21 demonstrate areas where poor Latinas live who also<br />
have language problems</li>
<li>Higher proportions of census tracts populating Latinas were located further away from<br />
Family Health Centers, independent from density, than census tracts with African American<br />
or White women; higher concentrated census tracts seemed to be closer to hospitals than<br />
lower concentrated ones</li>
</ul>
<p><a title="BARRIERS FOR LATINA WOMEN TO ACCESS HEALTHCARE SERVICES " href="http://hlcoflouisville.org/wp-content/uploads/2010/01/Healthcare-and-Latinas_Fact-Sheet.pdf" target="_blank">Click here to see the entire summary.</a></p>
]]></content:encoded>
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		<item>
		<title>Cross Cultural Summit Meeting</title>
		<link>http://hlcoflouisville.org/?p=22</link>
		<comments>http://hlcoflouisville.org/?p=22#comments</comments>
		<pubDate>Sat, 25 Jul 2009 12:30:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Advocacy Organizations]]></category>
		<category><![CDATA[Cross Cultural Summit]]></category>
		<category><![CDATA[Hispanic]]></category>
		<category><![CDATA[Hispanic Coalition of Louisville]]></category>
		<category><![CDATA[Hispanic Latino Business Council]]></category>
		<category><![CDATA[Louisville Metro Human Relations Commission]]></category>
		<category><![CDATA[Wesley House Community Center]]></category>
		<category><![CDATA[Your Community Bank]]></category>

		<guid isPermaLink="false">http://hlcoflouisville.org/?p=22</guid>
		<description><![CDATA[Cross Cultural Summit Meeting
On Saturday, July 25th, 2009 from 8:30am to 3:00pm, The Hispanic and Advocacy Organizations (The Hispanic Coalition of Louisville, The Hispanic Latino Business Council and The Louisville Metro Human Relations Commission) will be hosting a free Cross Cultural Summit at Wesley House Community Center sponsored by Your Community Bank.
Every non-profit diversity organization [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><strong>Cross Cultural Summit Meeting</strong></p>
<p>On Saturday, July 25th, 2009 from 8:30am to 3:00pm, The Hispanic and Advocacy Organizations (The Hispanic Coalition of Louisville, The Hispanic Latino Business Council and The Louisville Metro Human Relations Commission) will be hosting a free Cross Cultural Summit at Wesley House Community Center sponsored by Your Community Bank.</p>
<p>Every non-profit diversity organization in the Kentuckiana area will be invited to participate in the first community summit meeting ever to focus on:<br />
➢    Race Relations between all cultures<br />
➢    Workforce Development/Career Counseling<br />
➢    Healthcare, Social Services<br />
➢    Training for “first responders”<br />
➢    Training sessions on how to “Know Your Rights” (for immigrants)<br />
➢    FlamencoTalk<br />
➢    Information booths for many community organizations</p>
<p>Booths are $100 dollars for corporations and $50 for non-profit organizations.</p>
<p>You can register <a title="Cross Cultural Summit Registration" href="http://hlcoflouisville.org/?page_id=6" target="_blank">online</a>.  For additional information and to reserve your booth, please contact Ben Ruiz, Sr. at 589-3229 or at ben@adhawks.com.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>FREE Discount Prescription Drug Card</title>
		<link>http://hlcoflouisville.org/?p=282</link>
		<comments>http://hlcoflouisville.org/?p=282#comments</comments>
		<pubDate>Fri, 12 Jun 2009 01:21:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Physical & Mental Health - Salud Mental y Fisica]]></category>
		<category><![CDATA[FREE Discount]]></category>
		<category><![CDATA[Kentucky]]></category>
		<category><![CDATA[Kentucky RX Card]]></category>
		<category><![CDATA[Prescription Drug Card]]></category>

		<guid isPermaLink="false">http://hlcoflouisville.org/?p=282</guid>
		<description><![CDATA[As a resident of Kentucky, you and your family have access to a FREE Discount Prescription Drug Card program.
Simply download and print a free Kentucky Rx Card at kentuckyrxcard. If you are not able to print, or otherwise obtain a card, simply visit any CVS/pharmacy or Kmart location in Kentucky and ask the pharmacy to [...]]]></description>
			<content:encoded><![CDATA[<p>As a resident of Kentucky, you and your family have access to a FREE Discount Prescription Drug Card program.</p>
<p>Simply download and print a free Kentucky Rx Card at <a title="Kentucky RX Card" href="http://www.kentuckyrxcard.com/index.php" target="_blank">kentuckyrxcard</a>. If you are not able to print, or otherwise obtain a card, simply visit any CVS/pharmacy or Kmart location in Kentucky and ask the pharmacy to have your prescription processed through the Kentucky<a href="http://hlcoflouisville.org/wp-content/uploads/2009/06/kentucky_card.jpg"><img class="size-full wp-image-285 alignright" title="kentucky_card" src="http://hlcoflouisville.org/wp-content/uploads/2009/06/kentucky_card.jpg" alt="kentucky_card" width="160" height="79" /></a> Rx Card program. This program has a &#8220;LOWEST PRICE&#8221; feature that provides cardholders the lowest plan price on prescriptions at participating pharmacies (Medication Pricing/Discounts are calculated on the plans lowest negotiated contract price and the pharmacy’s “usual and customary” price). Kentucky Rx Card is accepted at over 50,000 pharmacies around the country.</p>
<p>Please enter your name and e-mail address into the card and we will generate a printable membership card for you. (You may enter &#8220;none&#8221; instead of an e-mail address.) You may create as many cards as you need. This card is pre-activated and can be used immediately.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Help Wanted: Bilingual Volunteers</title>
		<link>http://hlcoflouisville.org/?p=279</link>
		<comments>http://hlcoflouisville.org/?p=279#comments</comments>
		<pubDate>Wed, 10 Jun 2009 02:39:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Community Announcements]]></category>
		<category><![CDATA[Education - Educacion]]></category>
		<category><![CDATA[Language - Lenguaje]]></category>
		<category><![CDATA[Bilingual Volunteers]]></category>
		<category><![CDATA[Enrichment Curriculum]]></category>
		<category><![CDATA[ESL]]></category>
		<category><![CDATA[Latino Children]]></category>
		<category><![CDATA[Reading]]></category>

		<guid isPermaLink="false">http://hlcoflouisville.org/?p=279</guid>
		<description><![CDATA[This is what we are looking for:  an individual or a group of individuals to implement our Latino Children’s Reading Enrichment Curriculum.  This would involve reading stories to children in English and in Spanish and then engaging these children in auxiliary activities to reinforce the material read (both English and Spanish).  These activities could include [...]]]></description>
			<content:encoded><![CDATA[<p>This is what we are looking for:  an individual or a group of individuals to implement our Latino Children’s Reading Enrichment Curriculum.  This would involve reading stories to children in English and in Spanish and then engaging these children in auxiliary activities to reinforce the material read (both English and Spanish).  These activities could include drawing, sculpting, drama, no bake cooking, etc.  Our purpose is to reinforce reading and language skills in preschoolers in order to increase success in early education.  The curriculum is already created and the author of the curriculum has agreed to provide training to those who implement the program.</p>
<p>The children participating in the program are the children of our ESL students who attend class Monday and Wednesdays from 9:30 – 12:30 and Saturdays 2 – 4:30.  Our location is John Knox Presbyterian Church on Westport Road.</p>
<p>Interested individuals would not have to commit to every day, although consistency would be preferable for the good of the children.  We are very open to students interested in internship opportunities and if a grant is awarded a stipend may be possible.</p>
<p>Anyone interested may contact me using the information below.</p>
<p>Thanks,</p>
<p>Carrie</p>
<p>Rev. Carrie Gerard<br />
Executive Director<br />
Eastern Area Community Ministries<br />
11700 Main Street<br />
PO Box 43049<br />
Louisville, KY 40253<br />
(502) 244-6141</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Language Access Information</title>
		<link>http://hlcoflouisville.org/?p=266</link>
		<comments>http://hlcoflouisville.org/?p=266#comments</comments>
		<pubDate>Thu, 04 Jun 2009 00:44:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Language - Lenguaje]]></category>
		<category><![CDATA[english proficiency]]></category>
		<category><![CDATA[english proficient]]></category>
		<category><![CDATA[executive order 13166]]></category>
		<category><![CDATA[kdva]]></category>
		<category><![CDATA[language access]]></category>
		<category><![CDATA[language access rights]]></category>
		<category><![CDATA[LEP]]></category>
		<category><![CDATA[limited english]]></category>

		<guid isPermaLink="false">http://hlcoflouisville.org/?p=266</guid>
		<description><![CDATA[Visitors looking for Language Access Information will find a variety of resources for those who speak limited English. These resources are provided to assist those who have limited English proficiency (LEP executive-order-13166-lep) in accessing services, finding assistance, and knowing their rights.  To see the documents, please click on the link containing the appropriate description.
We want [...]]]></description>
			<content:encoded><![CDATA[<p>Visitors looking for Language Access Information will find a variety of resources for those who speak limited English. These resources are provided to assist those who have limited English proficiency (LEP executive-order-13166-lep) in accessing services, finding assistance, and knowing their rights.  To see the documents, please click on the link containing the appropriate description.</p>
<p>We want to the thank the <a title="KDVA online" href="http://www.kdva.org/" target="_blank">Kentucky Domestic Violence Association</a> (KDVA) for helping make this information readily available.</p>
<ul>
<li>Description of <a title="Language Access Rights &amp; Responsibilities" href="http://hlcoflouisville.org/wp-content/uploads/2009/04/chfs-lep-policy-and-procedures-111406-sample.pdf" target="_blank">Language Access Rights &amp; Responsibilities</a> from the KY Cabinet for Health &amp; Family Services</li>
<li><a title="Resources at LEP.gov" href="http://www.lep.gov/resources/resources.html" target="_blank">Limited English Proficiency information from LEP.gov</a></li>
<li><a title="Executive Order 13166 signed in 2000" href="http://www.lep.gov/13166/eo13166.html" target="_blank">Overview of Executive Order 13166</a> information regarding required access to individuals who are limited English proficient (LEP).</li>
<li>Draft/Sample Limited <a title="sample Limited English Proficiency card" href="http://hlcoflouisville.org/wp-content/uploads/2009/04/untitled.rtf" target="_blank">English Proficiency Policy</a></li>
<li><a title="sample Limited English Proficiency card" href="http://hlcoflouisville.org/wp-content/uploads/2009/04/i-speak-cards-spanish-generic.pdf" target="_blank">Limited English Proficiency Cards</a> (<a title="kdva card" href="http://hlcoflouisville.org/wp-content/uploads/2009/04/i-speak-cards-kdva.pdf" target="_blank">English</a>) (<a title="LIP card in Spanish" href="http://hlcoflouisville.org/wp-content/uploads/2009/04/i-speak-cards-spanish-generic.pdf" target="_blank">Spanish</a>)</li>
<li><a title="Language Access Brochure" href="http://hlcoflouisville.org/wp-content/uploads/2009/04/language-access-brochure-generic.doc" target="_blank">Language Access Brochure &#8211; sample</a></li>
<li><a title="Inappropriate Interpreters" href="http://hlcoflouisville.org/wp-content/uploads/2009/04/inappropriate-interpreters.pdf" target="_blank">Inappropriate </a>Interpreters</li>
<li>Consent <a href="http://hlcoflouisville.org/wp-content/uploads/2009/04/consentform_spanish.txt">form (Spanish)</a> <a title="Consent orm in English" href="http://hlcoflouisville.org/wp-content/uploads/2009/04/consentform_english.pdf" target="_blank">(English)</a></li>
<li>Complaint form (<a href="http://hlcoflouisville.org/wp-content/uploads/2009/04/complaint_spanish08.pdf" target="_blank">Spanish</a>)  (<a href="http://hlcoflouisville.org/wp-content/uploads/2009/04/complaintform08.pdf">English</a>)</li>
</ul>
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